A top Meta executive says the company is over-moderating across its apps. Nick Clegg, Meta president of global affairs, said Monday that error rates are high, and too often harmless content is removed, with people getting penalized unfairly.
Clegg said the company regrets how aggressively it removed posts about the COVID-19 pandemic, for example, and that users were right to complain. While he argued that Facebook ‘s decisions during the pandemic were driven by uncertainty, he said that in hindsight, such measures were overly strict.
Despite the company’s admission to over-censoring content, Threads—another Meta-owned social media platform engaged in erroneous takedowns such as suppressing a photo of President-elect Donald Trump’s assassination attempt, which later forced them to issue a public apology.
Meta Exec: We Over-Moderate
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